Privacy Policy & Correspondence Standards

1. Information We Collect When you submit a digital tender brief or contact us via our encrypted webforms, we collect your name, email address, project subject, and any blueprints or architectural specifications provided. This data is logged directly into our secure database to preserve structural requirements. 2. Why We Restrict Voice Calls To eliminate design discrepancies, wind-load calculation misunderstandings, and scheduling conflicts, Construction 360 Ltd has decommissioned all public telephone lines. Recording all client briefs in digital archives prevents verbal miscommunications and ensures building control documentation aligns perfectly with project instructions. 3. Data Security & Encryption All client specifications, blueprints, and personal details are encrypted in transit using Secure Sockets Layer (SSL) technology. Data is stored on secure servers with restricted access controls. We do not share your structural files or contact information with third-party marketers. 4. Retention Policy Because building control certificates (FENSA, gas safety, electrical) and structural works carry 10-year guarantees, we preserve correspondence logs and design calculations for a minimum of 10 years to protect contract warranties. 5. Your Rights You retain the right to request a copy of your archived project log, check the status of your query, or ask for the deletion of personal details once building control signs off and project warranties expire.